dhk71 | Privacy Policy and How We Protect Your Data

1. Introduction

Dhk71 (https://dhk71.pro) a trusted online betting and gaming platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy explains what information dhk71 collects, why we collect it, and how we keep it secure.

By using the dhk71 website or mobile app, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

This Privacy Policy is part of our Terms and Conditionstogether with. Both documents together form the legal basis of the relationship between you and dhk71.

Our Commitment to Transparency

Dhk71 never sells your data. We only collect what is necessary to provide you with a better service.

2. What information is collected

Dhk71 collects several types of information from you. This falls into two main categories — what you provide directly, and what is collected automatically based on how you use the platform.

Data Type	Details	Reason for Collection
Identity Information	Full name, date of birth, national ID number	KYC verification and age confirmation
Contact Information	Mobile number, email address, postal address	Account management and notifications
Financial information	Mobile Banking/Nagad number, bank details	Payment Processing & Fraud Prevention
Technical Information	IP address, device information, browser type	Security & Platform Improvement
Gaming activity	Betting history, win and loss records	Responsible Gaming Monitoring
Cookie data	Session data, preferences, usage patterns	Experience improvement and analytics

Sensitive Information

Dhk71 never stores your full bank card number or PIN. All payment processing is handled through a fully encrypted gateway.

3. How Data Is Used

Dhk71 uses your information only for defined purposes. We never use your data for anything unrelated to your service.

Account creation and management: Your information is used for registration, login, password recovery, and profile updates.
Payment Processing: Financial information is used to process deposits and withdrawals and to maintain transaction records.
Identity Verification (KYC): Personal information is verified to confirm your age and identity and to prevent money laundering.
Customer support: Relevant information is used to resolve your issues and handle complaints.
Promotional Communications: To inform you about bonus offers and special promotions — but only with your prior consent.
Responsible Gaming: To monitor your gaming activity and provide timely support if there is a risk of problem gambling.
Fraud Prevention: To detect suspicious activity and keep your account secure.
Legal obligations: Used to generate reports required by regulatory authorities.

4. Who Data Is Shared With

Dhk71 never sells your information. In limited cases, and for specific purposes, certain information may be shared with trusted partners.

Payment Processor

Only the information necessary to process transactions is shared with Mobile Banking, Nagad, Rocket, and banks.

Identity Verification Service

Information is shared with licensed verification agencies to complete the KYC process.

Regulatory Authority

Limited information is provided when required by law or by order of a regulatory authority.

Analytics Partners

Anonymized and aggregated usage data may be shared with analytics partners for platform improvement.

Third-Party Agreements

All third parties with whom data is shared are contractually bound to uphold dhk71's privacy standards. Use of your data for any other purpose is strictly prohibited.

5. Cookie Policy

Dhk71 uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser that help the site recognize you when you return.

Essential cookies

Required for core site functionality. Protects login sessions and security tokens. These cannot be disabled.

Analytics Cookies

Helps us understand how you use the site. This data is anonymized and used to improve the platform.

Preference Cookies

Remembers your language, theme, and other preferences so you do not have to reconfigure them every time.

Marketing Cookies

Used to show you relevant offers based on your interests. You can turn this off at any time.

You can delete or disable cookies at any time through your browser settings. However, this may limit some functionality on the site.

6. Security Measures

Dhk71 protects your information using industry-leading security technology. Our security infrastructure is continuously updated and tested.

256-bit SSL

All data transmissions are protected with bank-grade encryption.

Two-Factor Authentication

Two-factor authentication (2FA) is used for account logins and large transactions.

Data Masking

Sensitive information such as card numbers is always displayed masked.

Secure Servers

Data is stored in secured data centers with regular backups.

24/7 Monitoring

Round-the-clock system monitoring with real-time detection of suspicious activity.

Regular Audits

Regular security audits conducted by independent security experts.

Your responsibilities

While we ensure round-the-clock security, keeping your password confidential is your responsibility. If you notice any suspicious activity, notify our support team immediately.

7. Your rights

As a dhk71 member, you have the following rights regarding your personal information. Contact our support team to exercise any of these rights.

Right to Access Data

You have the right to know what information dhk71 holds about you and to receive a copy of it.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data in certain circumstances, subject to legal obligations.

Right to Restrict Processing

You may request that the processing of your data be temporarily restricted in certain circumstances.

Right to object

You may object to marketing communications or certain types of data processing.

Right to Data Portability

You have the right to receive a copy of your information in a structured format and to transfer it elsewhere.

Requests to exercise your rights will be responded to within 30 business days. Identity verification may be required in some cases.

8. How Long Data Is Retained

Dhk71 retains your information only for as long as necessary. Different types of information have different retention periods.

1

Account information

Retained for as long as the account is active and for a further 5 years after closure. This period is required to meet legal obligations.

2

Transaction Records

All financial transaction records are retained for a minimum of 7 years, as required by financial regulations and audit obligations.

3

KYC documents

Identity verification documents are retained for up to 5 years after account closure.

4

Support Contact

Customer support chat and email logs are retained for up to 3 years.

5

Marketing Data

If you withdraw your consent, marketing-related data will be deleted immediately.

6

Cookies and session data

Session cookies are deleted when the browser is closed. Persistent cookies expire after a maximum of 12 months.

9. Protection of Minors' Data

Dhk71 strictly does not accept anyone under 18 as a member. Our Privacy Policy follows special precautions when it comes to collecting information from minors.

Age Verification Is Mandatory: Date of birth and identity documents are verified at registration. Accounts cannot be created for users under 18.
No silent collection: If any minor's information is collected unknowingly, it will be deleted immediately and the account will be closed.
Parental Responsibility: If parents believe their child has registered by mistake, please notify us immediately.

Strict 18+ Policy

Dhk71 is an adults-only platform. The safety of minors is our highest priority. If you have any concerns, please contact our Responsible Gaming View page.

10. Policy Changes

Dhk71 may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or mobile number.

Continued use of dhk71 after any changes constitutes acceptance of the updated Privacy Policy. We recommend checking this page regularly.

The date of any changes will always appear at the top of the page as "Last Updated".

11. Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please contact our dedicated privacy team. We aim to respond within 30 business days.

Live Chat

Click the chat button at the bottom right of the site. Bengali-speaking support is available 24/7.

Email

Send an email to [email protected] with the subject line "Privacy Request".